On March 14th, the New York State (NYS) Office for People with Developmental Disabilities (OPWDD) released an Invitation for Bids (IFB) for one contractor to provide Telephone Triage Nursing Services in Orange, Rockland, Sullivan, and Westchester Counties. Telephone Triage Nursing is a service in which a Registered Nurse (RN) screens an individual’s symptoms during a telephone call and triages care. These services will support staff caring for individuals living in OPWDD Community Residences, comprising approximately 660 individuals living in approximately 145 homes throughout the identified region. OPWDD anticipates an average utilization of 200 calls per month.
Eligible applicants include not-for-profit or for-profit organizations. Applicants must employ RNs who are licensed to practice in NYS and who have any specialized training or qualifications necessary to perform the triage service. OPWDD will make payments to the contractor based on actual services rendered. Payment will be based on the monthly administrative fee plus a rate per call.
The IFB is available here. SPG’s summary of the opportunity is attached. Applications are due on April 25th. Questions may be submitted to eny.ny.li.contracthub@opwdd.ny.gov through March 28th.